Caroline Nursing and Rehab

520 Kerr Avenue · Denton, MD · 21629 · 4104792130

87 certified beds For profit - Limited Liability company Chain: Key Health Management

Why this verdict

  • Inspection record is far worse than the national median (deficiency count and severity).
  • Inspection results are getting worse cycle over cycle, not better.
  • No federal fines or payment denials in CMS’s 3-year window.

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Red flags

Cited under the freedom-from-abuse rule

Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.

Score breakdown

Inspection record 30% of score 38
Serious harm & abuse 20% 100
Staffing 20% 64
Federal penalties 15% 100
Trend 10% 39
Context 5% 75

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 2 of 5

Total nurse hours / resident-day3.233.48 min · 4.1 strong
RN hours / resident-day0.620.55–0.75
Weekend hours / resident-day3.01≈ weekday level
Nursing turnover / year46%median 45%
Fines (3-yr window)none

Inspection citations (42 in the current record)

  • Potential for harm · D March 13, 2026 · found via complaint

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected April 15, 2026 · Quality of Life and Care

  • Potential for harm · D October 29, 2025 · found via complaint

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Corrected December 2, 2025 · Resident Rights

  • Potential for harm · E October 29, 2025 · found via complaint

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected December 2, 2025 · Pharmacy Service

  • Potential for harm · D October 29, 2025 · found via complaint

    Ensure that residents are free from significant medication errors.

    Corrected December 2, 2025 · Pharmacy Service

  • Potential for harm · D October 29, 2025 · found via complaint

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected December 2, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D June 27, 2025 · found via complaint

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Corrected July 29, 2025 · Pharmacy Service

  • Potential for harm · D November 22, 2024

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected January 17, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D November 22, 2024

    Provide activities to meet all resident's needs.

    Corrected January 17, 2025 · Quality of Life and Care

  • Potential for harm · D November 22, 2024

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected January 17, 2025 · Quality of Life and Care

  • Potential for harm · D November 22, 2024

    Observe each nurse aide's job performance and give regular training.

    Corrected January 17, 2025 · Nursing and Physician Services

  • Potential for harm · D November 22, 2024

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected January 17, 2025 · Pharmacy Service

  • Potential for harm · F November 22, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected January 17, 2025 · Nutrition and Dietary

  • Potential for harm · D November 22, 2024

    Provide and implement an infection prevention and control program.

    Corrected January 17, 2025 · Infection Control

  • Potential for harm · F November 22, 2024

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Corrected January 17, 2025 · Nursing and Physician Services

  • Potential for harm · E November 22, 2024 · found via complaint

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected January 17, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D November 22, 2024 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected January 17, 2025 · Quality of Life and Care

  • Potential for harm · D November 22, 2024 · found via complaint

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected January 17, 2025 · Quality of Life and Care

  • Potential for harm · F November 22, 2024 · found via complaint

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Corrected January 17, 2025 · Nursing and Physician Services

  • Potential for harm · F November 22, 2024 · found via complaint

    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

    Corrected January 17, 2025 · Nutrition and Dietary

  • Potential for harm · D November 22, 2024 · found via complaint

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Corrected January 17, 2025 · Resident Rights

  • Potential for harm · D November 22, 2024 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected January 17, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D November 22, 2024 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected January 17, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · E November 22, 2024 · found via complaint

    Respond appropriately to all alleged violations.

    Corrected January 17, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D November 22, 2024 · found via complaint

    Provide enough food/fluids to maintain a resident's health.

    Corrected January 17, 2025 · Quality of Life and Care

  • Potential for harm · E October 11, 2019

    Reasonably accommodate the needs and preferences of each resident.

    Corrected November 20, 2019 · Resident Rights

Showing the 25 most recent. The Safety Report includes every citation with full findings.

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 215083 · certified since December 13, 1971. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.