Carolina Rehab Center of Cumberland
4600 Cumberland Road · Fayetteville, NC · 28306 · 9104291690
136 certified beds For profit - Corporation Chain: Lifeworks Rehab
Why this verdict
- Federal penalties on record: $31,816 in fines in the last 24 months.
- 5 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
2 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.68 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.47 | 0.55–0.75 |
| Weekend hours / resident-day | 3.28 | ≈ weekday level |
| Nursing turnover / year | 55% | median 45% |
| Fines (3-yr window) | 5 · $97,936 |
Inspection citations (25 in the current record)
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Potential for harm · D January 21, 2026 · found via complaint
Ensure medication error rates are not 5 percent or greater.
Corrected February 2, 2026 · Pharmacy Service
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Potential for harm · E July 2, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 10, 2025 · Nutrition and Dietary
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Actual harm · G March 5, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 13, 2025 · Quality of Life and Care
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Immediate jeopardy · J November 4, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 23, 2024 · Quality of Life and Care
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Potential for harm · D November 4, 2024 · found via complaint
Keep residents' personal and medical records private and confidential.
Corrected September 27, 2024 · Resident Rights
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Potential for harm · D November 4, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected November 5, 2024 · Pharmacy Service
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Potential for harm · E October 11, 2024 · found via complaint
Provide appropriate care/assistance for a resident with a prosthesis.
Corrected November 4, 2024 · Quality of Life and Care
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Potential for harm · D October 11, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected November 4, 2024 · Resident Assessment and Care Planning
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Potential for harm · D August 21, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 13, 2024 · Quality of Life and Care
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Actual harm · G May 3, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 24, 2024 · Quality of Life and Care
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Actual harm · G May 3, 2024 · found via complaint
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected May 24, 2024 · Quality of Life and Care
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Actual harm · G May 3, 2024 · found via complaint
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected May 24, 2024 · Administration
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Potential for harm · E May 3, 2024
Ensure that residents are free from significant medication errors.
Corrected May 24, 2024 · Pharmacy Service
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Potential for harm · E May 3, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected May 24, 2024 · Infection Control
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Potential for harm · D May 3, 2024 · found via complaint
Give the resident's representative the ability to exercise the resident's rights.
Corrected May 24, 2024 · Resident Rights
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Potential for harm · D May 3, 2024 · found via complaint
Honor the resident's right to manage his or her financial affairs.
Corrected May 24, 2024 · Resident Rights
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Potential for harm · D May 3, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 24, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 3, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 24, 2024 · Quality of Life and Care
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Potential for harm · E May 3, 2024 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected May 24, 2024 · Quality of Life and Care
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Immediate jeopardy · J March 25, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected March 16, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G March 25, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 2, 2024 · Quality of Life and Care
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Potential for harm · D March 25, 2024 · found via complaint
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected March 16, 2024 · Quality of Life and Care
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Potential for harm · D March 25, 2024 · found via complaint
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected April 3, 2024 · Administration
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Potential for harm · D February 2, 2023
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected February 25, 2023 · Resident Rights
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Potential for harm · D February 2, 2023
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Corrected February 25, 2023 · Quality of Life and Care
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| March 5, 2025 | Fine | $15,015 |
| October 11, 2024 | Fine | $16,801 |
| May 3, 2024 | Fine | $49,319 |
| March 25, 2024 | Fine | $5,850 |
| March 25, 2024 | Fine | $10,951 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345505 · certified since October 26, 2000. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.