Carmel Richmond Healthcare and Rehab Center
88 Old Town Road · Staten Island, NY · 10304 · 7189795000
300 certified beds Non profit - Corporation Chain: Archcare
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
2 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.10 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.95 | 0.55–0.75 |
| Weekend hours / resident-day | 2.83 | ≈ weekday level |
| Nursing turnover / year | 26% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (11 in the current record)
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Actual harm · G March 25, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 1, 2026 · Quality of Life and Care
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Actual harm · G March 25, 2026 · found via complaint
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Corrected May 1, 2026 · Nursing and Physician Services
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Potential for harm · D March 25, 2026 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected May 1, 2026 · Resident Rights
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Potential for harm · D March 25, 2026 · found via complaint
Ensure each resident receives an accurate assessment.
Corrected May 1, 2026 · Resident Assessment and Care Planning
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Potential for harm · D March 12, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 3, 2025 · Quality of Life and Care
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Potential for harm · D January 27, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected March 19, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 8, 2024
Assess the resident when there is a significant change in condition
Corrected September 16, 2024 · Resident Assessment and Care Planning
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Potential for harm · D August 8, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected September 16, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 8, 2024 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 16, 2024 · Nutrition and Dietary
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Potential for harm · D October 9, 2019
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected November 22, 2019 · Resident Assessment and Care Planning
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Potential for harm · D October 9, 2019
Ensure each resident receives an accurate assessment.
Corrected November 22, 2019 · Resident Assessment and Care Planning
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335455 · certified since January 1, 1976. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.