Carmel Manor

100 Carmel Manor Road · Fort Thomas, KY · 41075 · 8597815111

95 certified beds Non profit - Corporation Chain: Carmelite Sisters for the Aged & Infirm

Why this verdict

  • Carries CMS’s abuse warning icon.
  • Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (5 citations).
  • Inspection record is far worse than the national median (deficiency count and severity).
  • Federal penalties on record: $312,265 in fines in the last 24 months.

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Red flags

Special Focus Facility candidate

CMS lists this facility as a candidate for its Special Focus program for persistently poor inspection performance.

CMS abuse warning

CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.

5 immediate-jeopardy citations in the most recent inspection cycle

Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.

3 abuse-related citations at the actual-harm level

Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.

$312,265 in federal fines in the last 24 months

3 fines — CMS fines are reserved for verified, serious non-compliance.

80% of nursing staff left within a year

High turnover disrupts continuity of care; the national median is 45%.

Score breakdown

Inspection record 30% of score 10
Serious harm & abuse 20% 0
Staffing 20% 74
Federal penalties 15% 0
Trend 10% 26
Context 5% 35

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 1 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 1 of 5

Total nurse hours / resident-day4.363.48 min · 4.1 strong
RN hours / resident-day0.760.55–0.75
Weekend hours / resident-day4.12≈ weekday level
Nursing turnover / year80%median 45%
Fines (3-yr window)3 · $312,265

Inspection citations (38 in the current record)

  • Potential for harm · D December 1, 2025

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected December 16, 2025 · Resident Rights

  • Potential for harm · D December 1, 2025

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Corrected December 16, 2025 · Resident Rights

  • Potential for harm · D December 1, 2025

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Corrected December 16, 2025 · Resident Rights

  • Potential for harm · D December 1, 2025

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Corrected December 16, 2025 · Resident Rights

  • Potential for harm · D December 1, 2025

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Corrected December 16, 2025 · Quality of Life and Care

  • Potential for harm · D December 1, 2025

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected December 16, 2025 · Pharmacy Service

  • Potential for harm · F December 1, 2025

    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Corrected December 16, 2025 · Nutrition and Dietary

  • Potential for harm · E December 1, 2025

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Corrected December 16, 2025 · Nutrition and Dietary

  • Potential for harm · F December 1, 2025

    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    Corrected December 16, 2025 · Nutrition and Dietary

  • Potential for harm · F December 1, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected December 16, 2025 · Nutrition and Dietary

  • Potential for harm · F December 1, 2025

    Provide and implement an infection prevention and control program.

    Corrected December 16, 2025 · Infection Control

  • Potential for harm · D December 1, 2025 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected December 16, 2025 · Quality of Life and Care

  • Immediate jeopardy · J July 24, 2025 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected September 4, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Immediate jeopardy · J July 24, 2025 · found via complaint

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Corrected September 4, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Immediate jeopardy · J July 24, 2025 · found via complaint

    Respond appropriately to all alleged violations.

    Corrected September 4, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Immediate jeopardy · J July 24, 2025 · found via complaint

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected September 4, 2025 · Resident Assessment and Care Planning

  • Immediate jeopardy · J July 24, 2025 · found via complaint

    Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Corrected September 4, 2025 · Administration

  • Actual harm · G July 24, 2025 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected December 16, 2025 · Quality of Life and Care

  • Potential for harm · F July 24, 2025 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected December 16, 2025 · Infection Control

  • Potential for harm · E July 24, 2025 · found via complaint

    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Corrected September 4, 2025 · Infection Control

  • Immediate jeopardy · J March 15, 2025 · found via complaint

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected April 16, 2025 · Resident Assessment and Care Planning

  • Immediate jeopardy · J March 15, 2025 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected April 16, 2025 · Quality of Life and Care

  • Actual harm · G March 15, 2025 · found via complaint

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected April 16, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D March 15, 2025 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected April 16, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D March 15, 2025 · found via complaint

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected April 16, 2025 · Resident Assessment and Care Planning

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
July 24, 2025Fine$291,840
July 24, 2025Payment Denial110 days
March 15, 2025Fine$10,000
March 15, 2025Fine$10,425
March 15, 2025Payment Denial4 days

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 185208 · certified since July 5, 1990. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.