Caretel Inns of Linden
202 South Bridge Street · Linden, MI · 48451 · 8107359400
60 certified beds For profit - Corporation Chain: Symphony Care Network Part of a CCRC
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
Cited under the freedom-from-abuse rule
Cited 2 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
62% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 4.16 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.86 | 0.55–0.75 |
| Weekend hours / resident-day | 3.49 | ≈ weekday level |
| Nursing turnover / year | 62% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (58 in the current record)
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Potential for harm · D April 14, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 4, 2026 · Quality of Life and Care
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Potential for harm · D March 3, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected March 20, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 3, 2026 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected March 20, 2026 · Pharmacy Service
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Potential for harm · D September 9, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected October 15, 2025 · Resident Rights
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Potential for harm · D September 9, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected October 15, 2025 · Resident Assessment and Care Planning
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Potential for harm · D September 9, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 15, 2025 · Quality of Life and Care
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Potential for harm · D September 9, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 15, 2025 · Quality of Life and Care
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Potential for harm · D September 9, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected October 15, 2025 · Pharmacy Service
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Potential for harm · E September 9, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected October 15, 2025 · Pharmacy Service
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Potential for harm · E September 9, 2025
Dispose of garbage and refuse properly.
Corrected October 15, 2025 · Nutrition and Dietary
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Potential for harm · D September 9, 2025
Implement a program that monitors antibiotic use.
Corrected October 15, 2025 · Infection Control
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Potential for harm · D September 9, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected October 15, 2025 · Infection Control
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Potential for harm · D September 9, 2025
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected October 15, 2025 · Infection Control
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Potential for harm · D September 9, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected October 15, 2025 · Resident Rights
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Potential for harm · E September 9, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected October 15, 2025 · Resident Rights
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Potential for harm · E September 9, 2025 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected October 15, 2025 · Resident Assessment and Care Planning
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Potential for harm · F September 9, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected October 15, 2025 · Infection Control
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Potential for harm · F September 9, 2025 · found via complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected October 15, 2025 · Environmental
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Potential for harm · E January 23, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected January 24, 2025 · Resident Rights
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Potential for harm · D December 3, 2024 · found via complaint
Keep all essential equipment working safely.
Corrected December 23, 2024 · Environmental
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Actual harm · G August 22, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected September 19, 2024 · Quality of Life and Care
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Potential for harm · E August 22, 2024 · found via complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected September 19, 2024 · Nursing and Physician Services
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Potential for harm · D August 22, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected September 19, 2024 · Resident Assessment and Care Planning
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Potential for harm · D August 22, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected September 19, 2024 · Resident Assessment and Care Planning
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Potential for harm · D August 22, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected September 19, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 235646 · certified since July 1, 2009. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.