Carecore at Mentor
8881 Schaefer St · Mentor, OH · 44060 · 4402559309
124 certified beds For profit - Limited Liability company Chain: Carecore Health
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- 6 citations involved actual harm to residents.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
2 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
75% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.21 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.34 | 0.55–0.75 |
| Weekend hours / resident-day | 2.90 | ≈ weekday level |
| Nursing turnover / year | 75% | median 45% |
| Fines (3-yr window) | 1 · $35,457 |
Inspection citations (32 in the current record)
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Potential for harm · E February 5, 2026 · found via complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected March 6, 2026 · Environmental
-
Actual harm · G December 10, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 19, 2025 · Quality of Life and Care
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Actual harm · G December 10, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected December 19, 2025 · Quality of Life and Care
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Potential for harm · D December 10, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected December 19, 2025 · Resident Rights
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Potential for harm · D December 10, 2025 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected December 19, 2025 · Quality of Life and Care
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Potential for harm · D July 11, 2024
Ensure each resident receives an accurate assessment.
Corrected August 25, 2024 · Resident Assessment and Care Planning
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Potential for harm · D July 11, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected August 25, 2024 · Resident Assessment and Care Planning
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Potential for harm · E July 11, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected August 25, 2024 · Quality of Life and Care
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Potential for harm · D July 11, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected August 25, 2024 · Pharmacy Service
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Potential for harm · D July 11, 2024
Ensure medication error rates are not 5 percent or greater.
Corrected August 25, 2024 · Pharmacy Service
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Potential for harm · F July 11, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 25, 2024 · Nutrition and Dietary
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Potential for harm · F July 11, 2024
Keep all essential equipment working safely.
Corrected August 25, 2024 · Environmental
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Actual harm · G May 10, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected June 4, 2024 · Pharmacy Service
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Potential for harm · D May 10, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected June 4, 2024 · Resident Assessment and Care Planning
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Actual harm · G April 19, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 4, 2024 · Quality of Life and Care
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Actual harm · G April 19, 2024 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected June 4, 2024 · Quality of Life and Care
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Actual harm · G April 19, 2024 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected June 4, 2024 · Quality of Life and Care
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Potential for harm · E April 19, 2024 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected June 4, 2024 · Resident Rights
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Potential for harm · D April 19, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 4, 2024 · Quality of Life and Care
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Potential for harm · D April 19, 2024 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected June 4, 2024 · Quality of Life and Care
-
Potential for harm · F April 19, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected June 26, 2024 · Infection Control
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Potential for harm · E January 3, 2024 · found via complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected February 9, 2024 · Environmental
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Potential for harm · D April 1, 2022
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected April 28, 2022 · Resident Rights
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Potential for harm · D April 1, 2022
Keep residents' personal and medical records private and confidential.
Corrected April 28, 2022 · Resident Rights
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Potential for harm · E April 1, 2022
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected April 28, 2022 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| April 19, 2024 | Fine | $35,457 |
| April 19, 2024 | Payment Denial | 41 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 366015 · certified since July 24, 1995. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.