Care One at Randolph
49 Thomas Patten Drive · Randolph, MA · 02368 · 7818310354
168 certified beds For profit - Limited Liability company Chain: Careone
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 71 points, but Recommended is gated: inspection record below the Recommended bar; CMS rates its health inspections "much below average". That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.79 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.61 | 0.55–0.75 |
| Weekend hours / resident-day | 3.46 | ≈ weekday level |
| Nursing turnover / year | 32% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (60 in the current record)
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Potential for harm · D August 14, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected September 22, 2025 · Resident Rights
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Potential for harm · D August 14, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected September 22, 2025 · Resident Rights
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Potential for harm · E August 14, 2025
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected September 22, 2025 · Resident Rights
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Potential for harm · E August 14, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected September 22, 2025 · Resident Rights
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Potential for harm · D August 14, 2025
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected September 22, 2025 · Resident Rights
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Potential for harm · D August 14, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected September 22, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E August 14, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected September 22, 2025 · Resident Assessment and Care Planning
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Potential for harm · E August 14, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected September 22, 2025 · Resident Assessment and Care Planning
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Potential for harm · E August 14, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected September 22, 2025 · Resident Assessment and Care Planning
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Potential for harm · E August 14, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 22, 2025 · Quality of Life and Care
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Potential for harm · D August 14, 2025
Provide appropriate foot care.
Corrected September 22, 2025 · Quality of Life and Care
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Potential for harm · D August 14, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 22, 2025 · Quality of Life and Care
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Potential for harm · E August 14, 2025
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Corrected September 22, 2025 · Nursing and Physician Services
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Potential for harm · D August 14, 2025
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected September 22, 2025 · Quality of Life and Care
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Potential for harm · D August 14, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected September 22, 2025 · Pharmacy Service
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Potential for harm · E August 14, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected September 22, 2025 · Pharmacy Service
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Potential for harm · D August 14, 2025
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Corrected September 22, 2025 · Administration
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Potential for harm · E August 14, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 22, 2025 · Nutrition and Dietary
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Potential for harm · E August 14, 2025
Provide and implement an infection prevention and control program.
Corrected September 22, 2025 · Infection Control
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Potential for harm · E August 14, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected September 22, 2025 · Infection Control
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No harm found · B August 14, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected September 22, 2025 · Resident Rights
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Potential for harm · D May 27, 2025 · found via complaint
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected June 30, 2025 · Resident Rights
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Potential for harm · D May 27, 2025 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected June 30, 2025 · Resident Rights
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Potential for harm · D May 27, 2025 · found via complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected June 23, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 20, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected April 14, 2025 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225356 · certified since June 1, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.