Care One at Northampton
548 Elm Street · Northampton, MA · 01060 · 4135863150
125 certified beds For profit - Limited Liability company Chain: Careone
Why this verdict
- 3 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.67 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.52 | 0.55–0.75 |
| Weekend hours / resident-day | 3.13 | ≈ weekday level |
| Nursing turnover / year | 57% | median 45% |
| Fines (3-yr window) | 2 · $39,819 |
Inspection citations (21 in the current record)
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Potential for harm · D December 19, 2025
Ensure each resident receives an accurate assessment.
Corrected February 2, 2026 · Resident Assessment and Care Planning
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Potential for harm · D December 19, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected February 2, 2026 · Quality of Life and Care
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Potential for harm · D December 19, 2025
Provide and implement an infection prevention and control program.
Corrected February 2, 2026 · Infection Control
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Potential for harm · D December 19, 2025
Implement a program that monitors antibiotic use.
Corrected February 2, 2026 · Infection Control
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Actual harm · G February 20, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected March 19, 2025 · Resident Rights
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Potential for harm · D February 20, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected March 19, 2025 · Resident Assessment and Care Planning
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Actual harm · G February 4, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 29, 2025 · Resident Assessment and Care Planning
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Actual harm · G February 4, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 29, 2025 · Quality of Life and Care
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Potential for harm · D February 4, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected January 29, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 3, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected September 30, 2024 · Resident Assessment and Care Planning
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Potential for harm · D September 3, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected September 30, 2024 · Quality of Life and Care
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Potential for harm · D September 3, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected September 30, 2024 · Resident Assessment and Care Planning
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Potential for harm · E September 3, 2024
Provide and implement an infection prevention and control program.
Corrected September 30, 2024 · Infection Control
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Potential for harm · D May 30, 2023
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected June 16, 2023 · Resident Assessment and Care Planning
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Potential for harm · D May 30, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 16, 2023 · Quality of Life and Care
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Potential for harm · D May 30, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 16, 2023 · Quality of Life and Care
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Potential for harm · D May 30, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected June 16, 2023 · Resident Assessment and Care Planning
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Potential for harm · D May 30, 2023
Provide and implement an infection prevention and control program.
Corrected June 16, 2023 · Infection Control
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Potential for harm · D May 30, 2023
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected June 16, 2023 · Infection Control
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Potential for harm · D May 30, 2023
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected June 16, 2023 · Infection Control
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Potential for harm · F May 30, 2023
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Corrected June 16, 2023 · Environmental
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 20, 2025 | Fine | $31,031 |
| February 4, 2025 | Fine | $8,788 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225257 · certified since February 1, 1978. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.