Cape Heritage Rehabilitation & Health Care Center
37 Route 6a · Sandwich, MA · 02563 · 5088888222
123 certified beds For profit - Limited Liability company Chain: Athena Healthcare Systems
Why this verdict
- 3 citations involved actual harm to residents.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.13 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.59 | 0.55–0.75 |
| Weekend hours / resident-day | 2.75 | ≈ weekday level |
| Nursing turnover / year | 38% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (56 in the current record)
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Potential for harm · E May 21, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected July 1, 2025 · Resident Rights
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Potential for harm · E May 21, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 13, 2025 · Quality of Life and Care
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Potential for harm · E May 21, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 1, 2025 · Nutrition and Dietary
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Potential for harm · F May 21, 2025
Dispose of garbage and refuse properly.
Corrected June 13, 2025 · Nutrition and Dietary
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Potential for harm · F May 21, 2025
Keep all essential equipment working safely.
Corrected July 1, 2025 · Environmental
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Potential for harm · F May 21, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected June 13, 2025 · Environmental
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Potential for harm · D April 10, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected May 22, 2024 · Resident Rights
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Potential for harm · D April 10, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 22, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 10, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 22, 2024 · Pharmacy Service
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Potential for harm · E April 10, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected May 22, 2024 · Nutrition and Dietary
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Potential for harm · E April 10, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 22, 2024 · Nutrition and Dietary
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Potential for harm · D April 10, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected May 22, 2024 · Resident Assessment and Care Planning
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Potential for harm · D April 10, 2024
Provide and implement an infection prevention and control program.
Corrected May 22, 2024 · Infection Control
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No harm found · B April 10, 2024
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected May 22, 2024 · Environmental
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Potential for harm · F November 16, 2023
Provide and implement an infection prevention and control program.
Corrected December 20, 2023 · Infection Control
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Actual harm · G October 5, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 19, 2022 · Quality of Life and Care
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Actual harm · G October 5, 2022
Provide enough food/fluids to maintain a resident's health.
Corrected December 30, 2022 · Quality of Life and Care
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Actual harm · G October 5, 2022
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected November 19, 2022 · Nursing and Physician Services
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Potential for harm · D October 5, 2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected November 19, 2022 · Resident Rights
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Potential for harm · D October 5, 2022
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected November 19, 2022 · Resident Rights
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Potential for harm · E October 5, 2022
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected December 30, 2022 · Resident Rights
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Potential for harm · D October 5, 2022
Keep residents' personal and medical records private and confidential.
Corrected November 19, 2022 · Resident Rights
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Potential for harm · D October 5, 2022
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected November 19, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 5, 2022
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected November 19, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 5, 2022
Respond appropriately to all alleged violations.
Corrected November 19, 2022 · Freedom from Abuse, Neglect, and Exploitation
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225337 · certified since February 24, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.