Canyon Creek Post-Acute
22103 Redwood Road · Castro Valley, CA · 94546 · 5105378848
70 certified beds For profit - Limited Liability company Chain: Links Healthcare Group
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 4.29 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.78 | 0.55–0.75 |
| Weekend hours / resident-day | 3.87 | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | 1 · $2,098 |
Inspection citations (26 in the current record)
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Potential for harm · D January 12, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 12, 2026 · Quality of Life and Care
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Potential for harm · D January 12, 2026 · found via complaint
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Corrected February 12, 2026 · Administration
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Potential for harm · E November 1, 2024
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected December 1, 2024 · Resident Assessment and Care Planning
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Potential for harm · D November 1, 2024
Assess the resident when there is a significant change in condition
Corrected December 1, 2024 · Resident Assessment and Care Planning
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Potential for harm · E November 1, 2024
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected December 1, 2024 · Resident Assessment and Care Planning
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Potential for harm · D November 1, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 1, 2024 · Resident Assessment and Care Planning
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Potential for harm · D November 1, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected December 1, 2024 · Resident Assessment and Care Planning
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No harm found · B November 1, 2024
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Corrected December 1, 2024 · Environmental
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Potential for harm · D March 27, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 27, 2024 · Quality of Life and Care
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Potential for harm · D September 20, 2023 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected October 13, 2023 · Pharmacy Service
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Potential for harm · D July 23, 2021
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected August 16, 2021 · Pharmacy Service
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Potential for harm · D July 23, 2021
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected August 16, 2021 · Nutrition and Dietary
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Potential for harm · D July 23, 2021
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected August 16, 2021 · Nutrition and Dietary
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Potential for harm · D July 23, 2021
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 16, 2021 · Nutrition and Dietary
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No harm found · B July 23, 2021
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Corrected August 16, 2021 · Environmental
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Actual harm · G February 27, 2020
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected April 8, 2020 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 27, 2020
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 8, 2020 · Resident Rights
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Potential for harm · D February 27, 2020
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected April 8, 2020 · Resident Rights
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Potential for harm · D February 27, 2020
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected April 8, 2020 · Resident Rights
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Potential for harm · D February 27, 2020
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected April 8, 2020 · Resident Rights
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Potential for harm · D February 27, 2020
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 8, 2020 · Resident Assessment and Care Planning
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Potential for harm · D February 27, 2020
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected April 8, 2020 · Resident Assessment and Care Planning
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Potential for harm · D February 27, 2020
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected April 8, 2020 · Quality of Life and Care
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Potential for harm · E February 27, 2020
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 8, 2020 · Nutrition and Dietary
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Potential for harm · E February 27, 2020
Provide and implement an infection prevention and control program.
Corrected April 8, 2020 · Infection Control
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| June 26, 2023 | Fine | $2,098 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 555341 · certified since March 1, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.