Canterbury Health Care Facility
1720 Knowles Road · Phenix City, AL · 36869 · 3342910485
137 certified beds For profit - Corporation Chain: Venza Care Management
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 4.20 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.35 | 0.55–0.75 |
| Weekend hours / resident-day | 3.60 | ≈ weekday level |
| Nursing turnover / year | 52% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (13 in the current record)
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Potential for harm · D October 4, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 17, 2023 · Quality of Life and Care
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Potential for harm · D June 2, 2023
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected August 24, 2023 · Resident Rights
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Potential for harm · D June 2, 2023
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected July 7, 2023 · Resident Assessment and Care Planning
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Potential for harm · D June 2, 2023
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected July 7, 2023 · Resident Assessment and Care Planning
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Potential for harm · D June 2, 2023
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Corrected July 7, 2023 · Resident Assessment and Care Planning
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Potential for harm · D June 2, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected July 7, 2023 · Quality of Life and Care
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Potential for harm · D June 2, 2023
Provide or obtain dental services for each resident.
Corrected July 7, 2023 · Quality of Life and Care
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Actual harm · G April 23, 2021
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 31, 2021 · Resident Assessment and Care Planning
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Actual harm · G April 23, 2021
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 31, 2021 · Quality of Life and Care
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Potential for harm · D April 23, 2021
Provide safe and appropriate respiratory care for a resident when needed.
Corrected May 28, 2021 · Quality of Life and Care
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Potential for harm · E April 23, 2021
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected May 28, 2021 · Pharmacy Service
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Potential for harm · F April 23, 2021
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 28, 2021 · Nutrition and Dietary
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Potential for harm · F February 13, 2020
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 19, 2020 · Nutrition and Dietary
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 015382 · certified since June 28, 1983. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.