Caleb Hitchcock Health Center
10 Loeffler Rd · Bloomfield, CT · 06002 · 8607262000
60 certified beds Non profit - Corporation Part of a CCRC
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $72,640 in fines in the last 24 months.
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
3 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
$72,640 in federal fines in the last 24 months
2 fines — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 5 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 5.83 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.64 | 0.55–0.75 |
| Weekend hours / resident-day | 5.33 | ≈ weekday level |
| Nursing turnover / year | 28% | median 45% |
| Fines (3-yr window) | 2 · $72,640 |
Inspection citations (21 in the current record)
-
Actual harm · G November 25, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 15, 2026 · Resident Assessment and Care Planning
-
Actual harm · G November 25, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 15, 2026 · Quality of Life and Care
-
Potential for harm · D November 25, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected January 15, 2026 · Resident Assessment and Care Planning
-
Potential for harm · D November 25, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected January 15, 2026 · Quality of Life and Care
-
Potential for harm · D November 25, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected January 15, 2026 · Quality of Life and Care
-
Potential for harm · D November 25, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 15, 2026 · Quality of Life and Care
-
Potential for harm · E November 25, 2025
Provide and implement an infection prevention and control program.
Corrected February 16, 2026 · Infection Control
-
Potential for harm · F November 25, 2025
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Corrected February 16, 2026 · Infection Control
-
Actual harm · G November 17, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected December 15, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D November 17, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected December 15, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · E January 24, 2024
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Corrected March 6, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D January 24, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 6, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D January 24, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected March 6, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D January 24, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected March 6, 2024 · Quality of Life and Care
-
Potential for harm · F January 24, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 6, 2024 · Nutrition and Dietary
-
Potential for harm · E January 24, 2024
Provide and implement an infection prevention and control program.
Corrected March 6, 2024 · Infection Control
-
No harm found · C January 24, 2024
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected March 6, 2024 · Resident Rights
-
Potential for harm · D October 27, 2021
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected December 1, 2021 · Resident Rights
-
Potential for harm · D October 27, 2021
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 1, 2021 · Quality of Life and Care
-
No harm found · B October 27, 2021
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected December 1, 2021 · Resident Assessment and Care Planning
-
No harm found · C October 27, 2021
Observe each nurse aide's job performance and give regular training.
Corrected December 1, 2021 · Nursing and Physician Services
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| November 25, 2025 | Fine | $23,240 |
| November 17, 2025 | Fine | $49,400 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 075301 · certified since July 3, 1984. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.