Buckner Westminster Place
2201 Horseshoe Ln · Longview, TX · 75605 · 9032340000
20 certified beds Non profit - Corporation Chain: Buckner Retirement Services Part of a CCRC
- Staffing hours comfortably above national benchmarks.
- Inspection results have improved across recent cycles.
The composite number cleared 71 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
2 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 5 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 5.53 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.78 | 0.55–0.75 |
| Weekend hours / resident-day | 5.15 | ≈ weekday level |
| Nursing turnover / year | 39% | median 45% |
| Fines (3-yr window) | 2 · $29,716 |
Inspection citations (15 in the current record)
-
Potential for harm · D June 4, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 10, 2025 · Resident Assessment and Care Planning
-
Potential for harm · E June 4, 2025
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected June 20, 2025 · Nutrition and Dietary
-
Potential for harm · D June 4, 2025
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Corrected June 6, 2025 · Administration
-
Potential for harm · D June 4, 2025
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Corrected June 6, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Actual harm · H March 11, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected September 27, 2024 · Resident Rights
-
Actual harm · H March 11, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 27, 2024 · Quality of Life and Care
-
Potential for harm · D May 15, 2024
Reasonably accommodate the needs and preferences of each resident.
Corrected May 17, 2024 · Resident Rights
-
Potential for harm · E May 15, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected May 17, 2024 · Resident Rights
-
Potential for harm · E May 15, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 17, 2024 · Nutrition and Dietary
-
Potential for harm · D May 15, 2024
Provide and implement an infection prevention and control program.
Corrected May 17, 2024 · Infection Control
-
Immediate jeopardy · K May 9, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected May 10, 2024 · Pharmacy Service
-
Immediate jeopardy · K May 9, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected February 29, 2024 · Pharmacy Service
-
Potential for harm · D March 22, 2023
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected April 30, 2023 · Resident Rights
-
Potential for harm · D March 22, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected April 30, 2023 · Resident Assessment and Care Planning
-
Potential for harm · D March 22, 2023
Provide and implement an infection prevention and control program.
Corrected April 30, 2023 · Infection Control
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| March 11, 2025 | Fine | $10,280 |
| May 9, 2024 | Fine | $19,436 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 676167 · certified since January 22, 2008. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.