Brookside Skilled Nursing Hospital
2620 Flores Street · San Mateo, CA · 94403 · 6503492161
96 certified beds Non profit - Corporation
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 5 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 4.25 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.91 | 0.55–0.75 |
| Weekend hours / resident-day | 3.80 | ≈ weekday level |
| Nursing turnover / year | 22% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (23 in the current record)
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Potential for harm · D April 16, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 4, 2026 · Resident Assessment and Care Planning
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Potential for harm · D April 16, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 4, 2026 · Quality of Life and Care
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Potential for harm · D April 16, 2026
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected May 4, 2026 · Pharmacy Service
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Potential for harm · D April 16, 2026
Ensure medication error rates are not 5 percent or greater.
Corrected May 5, 2026 · Pharmacy Service
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Potential for harm · E April 16, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 1, 2026 · Nutrition and Dietary
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Potential for harm · E April 16, 2026
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected May 4, 2026 · Environmental
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No harm found · B April 16, 2026
Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
No revisit needed · Environmental
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Potential for harm · D March 28, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 28, 2025 · Quality of Life and Care
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Potential for harm · D October 25, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 25, 2024 · Quality of Life and Care
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Potential for harm · E October 25, 2024
Ensure medication error rates are not 5 percent or greater.
Corrected November 25, 2024 · Pharmacy Service
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Potential for harm · D October 25, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected November 25, 2024 · Pharmacy Service
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Potential for harm · F October 25, 2024
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected November 25, 2024 · Nutrition and Dietary
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Potential for harm · E October 25, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected November 25, 2024 · Nutrition and Dietary
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No harm found · B October 25, 2024
Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
Corrected November 25, 2024 · Environmental
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Potential for harm · D September 18, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected October 18, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 14, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 16, 2022 · Resident Assessment and Care Planning
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Potential for harm · D January 14, 2022
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected February 16, 2022 · Resident Assessment and Care Planning
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Potential for harm · D January 14, 2022
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected February 16, 2022 · Quality of Life and Care
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Potential for harm · D January 14, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 16, 2022 · Quality of Life and Care
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Potential for harm · F January 14, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 16, 2022 · Nutrition and Dietary
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Potential for harm · E January 14, 2022
Provide and implement an infection prevention and control program.
Corrected February 16, 2022 · Infection Control
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Potential for harm · F January 14, 2022
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected February 16, 2022 · Environmental
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No harm found · B January 14, 2022
Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
Corrected February 16, 2022 · Environmental
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 055188 · certified since January 1, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.