Brookside Care Strategies
505 N Gavin St · Muncie, IN · 47303 · 7652891915
42 certified beds For profit - Limited Liability company
Why this verdict
- On the federal Special Focus list of the most persistently poor performers.
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
- 3 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
Red flags
Special Focus Facility
CMS has designated this facility one of the most persistently poor performers in the country — it is under increased inspection and enforcement.
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
2 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
2 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: not rated Inspections: not rated Staffing: not rated Quality measures: not rated
| Total nurse hours / resident-day | 3.87 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.51 | 0.55–0.75 |
| Weekend hours / resident-day | 3.81 | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | none |
Inspection citations (52 in the current record)
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Potential for harm · D March 31, 2026 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Past Non-Compliance · Resident Rights
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Potential for harm · D February 20, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected March 18, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 19, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 15, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 26, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected October 7, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 22, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected August 25, 2025 · Quality of Life and Care
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Potential for harm · F August 22, 2025
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected August 25, 2025 · Nursing and Physician Services
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Potential for harm · F August 22, 2025
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected August 25, 2025 · Nursing and Physician Services
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Potential for harm · D August 22, 2025
Post nurse staffing information every day.
Corrected August 25, 2025 · Nursing and Physician Services
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Potential for harm · D August 22, 2025
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected August 25, 2025 · Administration
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Potential for harm · D August 22, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected September 1, 2025 · Infection Control
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Potential for harm · D August 22, 2025
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected September 1, 2025 · Infection Control
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Potential for harm · E August 22, 2025 · found via complaint
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Corrected August 25, 2025 · Resident Rights
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Potential for harm · E August 22, 2025 · found via complaint
Assure the security of all personal funds of residents deposited with the facility.
Corrected August 25, 2025 · Resident Rights
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Potential for harm · D August 22, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected August 25, 2025 · Resident Rights
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Potential for harm · D August 22, 2025 · found via complaint
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected August 25, 2025 · Quality of Life and Care
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Potential for harm · D February 20, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 7, 2025 · Quality of Life and Care
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Potential for harm · E February 20, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected March 7, 2025 · Infection Control
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Potential for harm · D January 8, 2025 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected January 22, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E September 26, 2024
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected October 29, 2024 · Resident Rights
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Potential for harm · E September 26, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected October 29, 2024 · Resident Rights
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Potential for harm · D September 26, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected October 29, 2024 · Resident Assessment and Care Planning
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Potential for harm · D September 26, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected October 29, 2024 · Quality of Life and Care
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Potential for harm · D September 26, 2024
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Corrected October 29, 2024 · Quality of Life and Care
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Potential for harm · D September 26, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected October 29, 2024 · Pharmacy Service
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Potential for harm · D September 26, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected October 29, 2024 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 9, 2023 | Payment Denial | 50 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 15E064 · certified since November 1, 1974. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.