Brookdale Westlake Village
28450 Westlake Village Drive · Westlake, OH · 44145 · 4408926200
60 certified beds For profit - Corporation Chain: Brookdale Senior Living Part of a CCRC
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.00 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.98 | 0.55–0.75 |
| Weekend hours / resident-day | 3.39 | ≈ weekday level |
| Nursing turnover / year | 49% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (9 in the current record)
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Potential for harm · D April 22, 2026 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 16, 2026 · Quality of Life and Care
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Potential for harm · E April 22, 2026 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected May 16, 2026 · Nutrition and Dietary
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Potential for harm · E April 22, 2026 · found via complaint
Provide and implement an infection prevention and control program.
Corrected May 16, 2026 · Infection Control
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No harm found · C April 22, 2026 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected May 16, 2026 · Resident Rights
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Potential for harm · D October 3, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected December 2, 2024 · Pharmacy Service
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Potential for harm · D October 6, 2023 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected October 7, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 6, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 13, 2023 · Quality of Life and Care
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Potential for harm · D October 20, 2022
Provide activities to meet all resident's needs.
Corrected November 30, 2022 · Quality of Life and Care
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Potential for harm · D November 15, 2019
Provide and implement an infection prevention and control program.
Corrected December 18, 2019 · Infection Control
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 366373 · certified since February 3, 2009. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.