Brewster Village
3300 W Brewster St · Appleton, WI · 54914 · 9208325400
204 certified beds Government - County
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 76 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 5 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.96 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.48 | 0.55–0.75 |
| Weekend hours / resident-day | 4.58 | ≈ weekday level |
| Nursing turnover / year | 37% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (17 in the current record)
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Potential for harm · D April 15, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Deficient, Provider has no plan of correction · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 15, 2026 · found via complaint
Respond appropriately to all alleged violations.
Deficient, Provider has no plan of correction · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 15, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Deficient, Provider has no plan of correction · Quality of Life and Care
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Actual harm · G March 19, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 18, 2026 · Quality of Life and Care
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Potential for harm · D August 15, 2025 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected September 8, 2025 · Resident Rights
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Potential for harm · D January 8, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected February 3, 2025 · Resident Rights
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Potential for harm · D January 8, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected February 3, 2025 · Resident Rights
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Potential for harm · D January 8, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected February 3, 2025 · Resident Rights
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Potential for harm · D January 8, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected February 3, 2025 · Quality of Life and Care
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Potential for harm · D January 8, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected February 3, 2025 · Quality of Life and Care
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Potential for harm · D January 8, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected February 3, 2025 · Pharmacy Service
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Potential for harm · D January 8, 2025
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected February 3, 2025 · Pharmacy Service
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Potential for harm · D January 8, 2025
Provide and implement an infection prevention and control program.
Corrected February 3, 2025 · Infection Control
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Potential for harm · D January 8, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected February 7, 2025 · Infection Control
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Potential for harm · D November 29, 2023
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected December 26, 2023 · Administration
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Potential for harm · D October 19, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected November 30, 2022 · Resident Assessment and Care Planning
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Potential for harm · E October 19, 2022
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected November 30, 2022 · Infection Control
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 525574 · certified since August 1, 1995. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.