Benefis Senior Services - Westview
500 15th Ave S · Great Falls, MT · 59405 · 4064555902
34 certified beds Non profit - Corporation
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection results are getting worse cycle over cycle, not better.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
2 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 1 of 5
| Total nurse hours / resident-day | 3.17 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.68 | 0.55–0.75 |
| Weekend hours / resident-day | 3.11 | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | 1 · $13,865 |
Inspection citations (18 in the current record)
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Actual harm · G May 20, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected June 6, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G May 20, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected June 6, 2025 · Quality of Life and Care
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Potential for harm · D May 20, 2025
Inform each resident of his or her visitation rights and ensure that all visitors enjoy equal visitation privileges.
Corrected June 6, 2025 · Resident Rights
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Potential for harm · D May 20, 2025
Keep residents' personal and medical records private and confidential.
Corrected June 6, 2025 · Resident Rights
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Potential for harm · D May 20, 2025
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected June 6, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E May 20, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 6, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 20, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected June 6, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 20, 2025
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected June 6, 2025 · Quality of Life and Care
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Potential for harm · D May 20, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected June 6, 2025 · Quality of Life and Care
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Potential for harm · D May 20, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected June 6, 2025 · Quality of Life and Care
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Potential for harm · E May 20, 2025
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected June 6, 2025 · Nursing and Physician Services
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Potential for harm · D May 20, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected June 6, 2025 · Pharmacy Service
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Potential for harm · E May 20, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 6, 2025 · Quality of Life and Care
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Potential for harm · D February 10, 2025 · found via complaint
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected February 19, 2025 · Quality of Life and Care
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Potential for harm · E June 20, 2024
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected July 3, 2024 · Resident Rights
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Potential for harm · D June 20, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 3, 2024 · Resident Assessment and Care Planning
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Potential for harm · E June 20, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected July 3, 2024 · Quality of Life and Care
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Potential for harm · F June 20, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected July 3, 2024 · Nutrition and Dietary
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| May 20, 2025 | Fine | $13,865 |
Better-scoring options nearby
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 275158 · certified since July 10, 2024. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.