Benedictine Living Community | Mother of Mercy
230 Church Avenue, Box 676 · Albany, MN · 56307 · 3208452195
76 certified beds Non profit - Church related Chain: Benedictine Health System Part of a CCRC
Why this verdict
- Federal penalties on record: $69,449 in fines in the last 24 months.
- Staffing hours comfortably above national benchmarks.
- Inspection results have improved across recent cycles.
The composite number cleared 72 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
$69,449 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 4.98 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.78 | 0.55–0.75 |
| Weekend hours / resident-day | 4.53 | ≈ weekday level |
| Nursing turnover / year | 55% | median 45% |
| Fines (3-yr window) | 1 · $69,449 |
Inspection citations (28 in the current record)
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Potential for harm · D February 26, 2026
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected April 2, 2026 · Resident Rights
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Potential for harm · D February 26, 2026
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected April 2, 2026 · Resident Assessment and Care Planning
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Potential for harm · D February 26, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected April 2, 2026 · Pharmacy Service
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Potential for harm · F February 26, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 2, 2026 · Nutrition and Dietary
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Potential for harm · D February 26, 2026
Provide and implement an infection prevention and control program.
Corrected April 2, 2026 · Infection Control
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Actual harm · G December 20, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 30, 2025 · Quality of Life and Care
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Potential for harm · D December 20, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected January 30, 2025 · Resident Rights
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Potential for harm · D December 20, 2024
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected January 30, 2025 · Resident Rights
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Potential for harm · D December 20, 2024
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected January 30, 2025 · Resident Assessment and Care Planning
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Potential for harm · F December 20, 2024
Post nurse staffing information every day.
Corrected January 30, 2025 · Nursing and Physician Services
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Potential for harm · F December 20, 2024
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected January 30, 2025 · Administration
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Potential for harm · F December 20, 2024
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected January 30, 2025 · Administration
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Potential for harm · D December 20, 2024
Provide and implement an infection prevention and control program.
Corrected January 30, 2025 · Infection Control
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Potential for harm · D December 20, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected January 30, 2025 · Infection Control
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Potential for harm · D December 20, 2024 · found via complaint
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected January 30, 2025 · Resident Rights
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Potential for harm · D December 20, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected January 30, 2025 · Resident Rights
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Potential for harm · D December 20, 2024 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected January 30, 2025 · Resident Assessment and Care Planning
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Potential for harm · D October 10, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected November 21, 2024 · Resident Rights
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Potential for harm · D October 10, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected November 21, 2024 · Pharmacy Service
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Potential for harm · D July 19, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 23, 2024 · Quality of Life and Care
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Potential for harm · F July 19, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected August 23, 2024 · Infection Control
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Potential for harm · D January 24, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected February 16, 2024 · Freedom from Abuse, Neglect, and Exploitation
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No harm found · C January 24, 2024 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected February 9, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 26, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 4, 2023 · Quality of Life and Care
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Potential for harm · F October 26, 2023
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected December 4, 2023 · Nursing and Physician Services
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 20, 2024 | Fine | $69,449 |
| December 20, 2024 | Payment Denial | 5 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 245339 · certified since July 1, 1986. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.