Bella Vita Health and Rehabilitation Center
5125 North 58th Avenue · Glendale, AZ · 85301 · 6239315800
176 certified beds For profit - Corporation Chain: The Ensign Group
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection results are getting worse cycle over cycle, not better.
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Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
Cited under the freedom-from-abuse rule
Cited 3 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.66 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.37 | 0.55–0.75 |
| Weekend hours / resident-day | 3.21 | ≈ weekday level |
| Nursing turnover / year | 45% | median 45% |
| Fines (3-yr window) | 1 · $8,278 |
Inspection citations (21 in the current record)
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Potential for harm · D December 29, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected February 12, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 29, 2025 · found via complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected February 12, 2026 · Resident Rights
-
Actual harm · G November 6, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected December 14, 2025 · Quality of Life and Care
-
Potential for harm · D March 19, 2025 · found via complaint
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected May 9, 2025 · Resident Rights
-
Potential for harm · E March 19, 2025 · found via complaint
Plan the resident's discharge to meet the resident's goals and needs.
Corrected May 9, 2025 · Resident Assessment and Care Planning
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Potential for harm · D October 31, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 16, 2024 · Quality of Life and Care
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Potential for harm · D October 31, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected December 16, 2024 · Pharmacy Service
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Potential for harm · D October 31, 2024
Provide and implement an infection prevention and control program.
Corrected December 16, 2024 · Infection Control
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Potential for harm · D October 31, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected December 16, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D October 31, 2024 · found via complaint
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected December 16, 2024 · Resident Rights
-
Potential for harm · D September 16, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected September 23, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D September 10, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected September 11, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E August 24, 2023 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected September 14, 2023 · Quality of Life and Care
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Potential for harm · D February 10, 2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 31, 2022 · Resident Rights
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Potential for harm · E February 10, 2022
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected March 31, 2022 · Resident Rights
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Potential for harm · D February 10, 2022
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected March 31, 2022 · Resident Rights
-
Potential for harm · E February 10, 2022
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected March 31, 2022 · Resident Assessment and Care Planning
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Potential for harm · E February 10, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 31, 2022 · Quality of Life and Care
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Potential for harm · D February 10, 2022
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected March 31, 2022 · Nursing and Physician Services
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Potential for harm · D February 10, 2022
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected March 31, 2022 · Pharmacy Service
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Potential for harm · D February 10, 2022
Provide and implement an infection prevention and control program.
Corrected March 31, 2022 · Infection Control
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| November 6, 2025 | Fine | $8,278 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 035092 · certified since March 27, 1984. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.