Avenue at Lyndhurst
5442 Rae Road · Lyndhurst, OH · 44124 · 4406848448
102 certified beds For profit - Limited Liability company Chain: Progressive Quality Care
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
70% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.36 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.63 | 0.55–0.75 |
| Weekend hours / resident-day | 3.09 | ≈ weekday level |
| Nursing turnover / year | 70% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (59 in the current record)
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Potential for harm · E August 28, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected September 30, 2025 · Resident Rights
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Potential for harm · E August 28, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected September 30, 2025 · Resident Assessment and Care Planning
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Potential for harm · E August 28, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected September 30, 2025 · Pharmacy Service
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Potential for harm · D August 28, 2025 · found via complaint
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Corrected September 30, 2025 · Resident Rights
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Potential for harm · D August 28, 2025 · found via complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected September 30, 2025 · Resident Rights
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Potential for harm · E August 28, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected September 30, 2025 · Quality of Life and Care
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Potential for harm · E August 28, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 30, 2025 · Quality of Life and Care
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Potential for harm · D August 28, 2025 · found via complaint
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected September 30, 2025 · Pharmacy Service
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Potential for harm · E August 28, 2025 · found via complaint
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected September 30, 2025 · Nutrition and Dietary
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Potential for harm · E August 28, 2025 · found via complaint
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected September 30, 2025 · Nutrition and Dietary
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Potential for harm · F August 28, 2025 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 30, 2025 · Nutrition and Dietary
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Potential for harm · D August 28, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected September 30, 2025 · Infection Control
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Potential for harm · E August 28, 2025 · found via complaint
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Corrected September 30, 2025 · Administration
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Actual harm · G February 11, 2025 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected March 7, 2025 · Quality of Life and Care
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Potential for harm · E February 11, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 7, 2025 · Resident Rights
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Potential for harm · D February 11, 2025 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected March 7, 2025 · Resident Rights
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Potential for harm · F February 11, 2025 · found via complaint
Keep residents' personal and medical records private and confidential.
Corrected March 7, 2025 · Resident Rights
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Potential for harm · E February 11, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected March 7, 2025 · Resident Rights
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Potential for harm · E February 11, 2025 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected March 7, 2025 · Resident Rights
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Potential for harm · D February 11, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected March 7, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E February 11, 2025 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected March 7, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 11, 2025 · found via complaint
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected March 7, 2025 · Quality of Life and Care
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Potential for harm · E February 11, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 7, 2025 · Quality of Life and Care
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Potential for harm · D February 11, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected March 7, 2025 · Quality of Life and Care
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Potential for harm · D February 11, 2025 · found via complaint
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected March 7, 2025 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 366488 · certified since September 22, 2021. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.