Avenue at Broadview Heights
1201 Akins Road · Broadview Heights, OH · 44147 · 4404572900
78 certified beds For profit - Corporation Chain: Progressive Quality Care
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- 3 citations involved actual harm to residents.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
2 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
71% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.16 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.08 | 0.55–0.75 |
| Weekend hours / resident-day | 3.79 | ≈ weekday level |
| Nursing turnover / year | 71% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (47 in the current record)
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Actual harm · G January 15, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 29, 2026 · Quality of Life and Care
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Potential for harm · D January 15, 2026 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected January 29, 2026 · Resident Rights
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Potential for harm · D January 15, 2026 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 29, 2026 · Quality of Life and Care
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Potential for harm · D January 15, 2026 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected January 29, 2026 · Quality of Life and Care
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Potential for harm · D January 15, 2026 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected January 29, 2026 · Quality of Life and Care
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Potential for harm · D January 15, 2026 · found via complaint
Provide and implement an infection prevention and control program.
Corrected January 29, 2026 · Infection Control
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Potential for harm · D November 25, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 29, 2026 · Quality of Life and Care
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Potential for harm · D November 25, 2025 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected January 29, 2026 · Quality of Life and Care
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Potential for harm · D November 25, 2025 · found via complaint
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected January 29, 2026 · Pharmacy Service
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Potential for harm · D November 25, 2025 · found via complaint
Ensure medication error rates are not 5 percent or greater.
Corrected January 29, 2026 · Pharmacy Service
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Potential for harm · D November 25, 2025 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected January 29, 2026 · Pharmacy Service
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Potential for harm · D November 25, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected January 29, 2026 · Resident Assessment and Care Planning
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Actual harm · G October 21, 2025 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected November 6, 2025 · Quality of Life and Care
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Potential for harm · D October 21, 2025 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected November 6, 2025 · Quality of Life and Care
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Potential for harm · D December 20, 2024 · found via complaint
Prepare residents for a safe transfer or discharge from the nursing home.
Corrected December 31, 2024 · Resident Rights
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Potential for harm · D December 20, 2024 · found via complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected December 31, 2024 · Resident Assessment and Care Planning
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Potential for harm · D December 20, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 31, 2024 · Quality of Life and Care
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Potential for harm · D December 20, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 31, 2024 · Quality of Life and Care
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Potential for harm · D December 20, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected December 31, 2024 · Infection Control
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Potential for harm · D November 7, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected December 31, 2024 · Resident Assessment and Care Planning
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Potential for harm · D November 7, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected December 31, 2024 · Quality of Life and Care
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Potential for harm · D November 7, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected December 31, 2024 · Quality of Life and Care
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Potential for harm · D November 7, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected December 31, 2024 · Pharmacy Service
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Potential for harm · D November 7, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected December 31, 2024 · Pharmacy Service
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Potential for harm · D November 7, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected December 31, 2024 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| October 21, 2025 | Payment Denial | 78 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 366471 · certified since August 23, 2019. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.