Avantara Lake Zurich

900 South Rand Road · Lake Zurich, IL · 60047 · 8477261200

203 certified beds For profit - Corporation Chain: Legacy Healthcare

  • Inspection results have improved across recent cycles.

The composite number cleared 73 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.

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Red flags

1 immediate-jeopardy citation in prior inspection cycles

Serious past findings — check whether the underlying problems were fixed and stayed fixed.

Cited under the freedom-from-abuse rule

Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.

Score breakdown

Inspection record 30% of score 54
Serious harm & abuse 20% 88
Staffing 20% 76
Federal penalties 15% 74
Trend 10% 82
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.483.48 min · 4.1 strong
RN hours / resident-day0.950.55–0.75
Weekend hours / resident-day3.35≈ weekday level
Nursing turnover / year35%median 45%
Fines (3-yr window)1 · $14,901

Inspection citations (30 in the current record)

  • Potential for harm · D August 26, 2025 · found via complaint

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Corrected August 28, 2025 · Resident Rights

  • Immediate jeopardy · J May 12, 2025 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected April 16, 2025 · Quality of Life and Care

  • Potential for harm · D January 16, 2025

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Corrected January 22, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D January 16, 2025

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected January 22, 2025 · Quality of Life and Care

  • Potential for harm · D January 16, 2025

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected January 22, 2025 · Quality of Life and Care

  • Potential for harm · F January 16, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected January 22, 2025 · Nutrition and Dietary

  • Potential for harm · E January 16, 2025

    Provide and implement an infection prevention and control program.

    Corrected January 22, 2025 · Infection Control

  • Potential for harm · D October 18, 2024 · found via complaint

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected October 21, 2024 · Quality of Life and Care

  • Potential for harm · D October 18, 2024 · found via complaint

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected October 21, 2024 · Pharmacy Service

  • Potential for harm · D October 4, 2024 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected October 8, 2024 · Quality of Life and Care

  • Potential for harm · D June 11, 2024 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected June 19, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Actual harm · G March 4, 2024 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected March 6, 2024 · Quality of Life and Care

  • Potential for harm · D February 21, 2024 · found via complaint

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected February 26, 2024 · Pharmacy Service

  • Potential for harm · D February 21, 2024 · found via complaint

    Ensure that residents are free from significant medication errors.

    Corrected February 26, 2024 · Pharmacy Service

  • Potential for harm · E February 21, 2024 · found via complaint

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected February 26, 2024 · Pharmacy Service

  • Potential for harm · D February 7, 2024

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected February 10, 2024 · Quality of Life and Care

  • Potential for harm · D February 7, 2024

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected February 10, 2024 · Quality of Life and Care

  • Potential for harm · D February 7, 2024

    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Corrected February 10, 2024 · Quality of Life and Care

  • Potential for harm · D February 7, 2024

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected February 10, 2024 · Pharmacy Service

  • Potential for harm · D February 7, 2024

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Corrected February 10, 2024 · Pharmacy Service

  • Potential for harm · D February 7, 2024

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected February 15, 2024 · Pharmacy Service

  • Potential for harm · D February 7, 2024

    Ensure medication error rates are not 5 percent or greater.

    Corrected February 15, 2024 · Pharmacy Service

  • Potential for harm · D February 7, 2024

    Ensure that residents are free from significant medication errors.

    Corrected February 15, 2024 · Pharmacy Service

  • Potential for harm · D February 7, 2024

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Corrected February 15, 2024 · Infection Control

  • Potential for harm · D March 15, 2023

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected March 22, 2023 · Resident Rights

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
May 12, 2025Fine$14,901

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 145816 · certified since September 7, 1994. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.