Autumn Lake Healthcare at Cromwell

385 Main Street · Cromwell, CT · 06416 · 8606355613

175 certified beds For profit - Limited Liability company Chain: Autumn Lake Healthcare

Why this verdict

  • Inspection results are getting worse cycle over cycle, not better.
  • No federal fines or payment denials in CMS’s 3-year window.

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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

Cited under the freedom-from-abuse rule

Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.

RN staffing in the bottom 10% nationally

0.28 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.

Score breakdown

Inspection record 30% of score 52
Serious harm & abuse 20% 100
Staffing 20% 54
Federal penalties 15% 100
Trend 10% 30
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 4 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.173.48 min · 4.1 strong
RN hours / resident-day0.280.55–0.75
Weekend hours / resident-day2.97≈ weekday level
Nursing turnover / year34%median 45%
Fines (3-yr window)none

Inspection citations (26 in the current record)

  • Potential for harm · E July 25, 2024

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected September 6, 2024 · Resident Rights

  • Potential for harm · D July 25, 2024

    Provide enough food/fluids to maintain a resident's health.

    Corrected September 6, 2024 · Quality of Life and Care

  • Potential for harm · D July 25, 2024

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Corrected September 6, 2024 · Pharmacy Service

  • Potential for harm · E July 25, 2024

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Corrected September 6, 2024 · Nutrition and Dietary

  • Potential for harm · F July 25, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected September 6, 2024 · Nutrition and Dietary

  • Potential for harm · F July 25, 2024

    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    Corrected September 6, 2024 · Administration

  • Potential for harm · D July 25, 2024

    Provide and implement an infection prevention and control program.

    Corrected September 6, 2024 · Infection Control

  • Potential for harm · E July 25, 2024 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected September 6, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D July 25, 2024 · found via complaint

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected September 6, 2024 · Quality of Life and Care

  • No harm found · B July 25, 2024

    Honor the resident's right to organize and participate in resident/family groups in the facility.

    Corrected September 6, 2024 · Resident Rights

  • No harm found · B July 25, 2024

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Corrected September 6, 2024 · Resident Assessment and Care Planning

  • No harm found · B July 25, 2024

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected September 6, 2024 · Pharmacy Service

  • Potential for harm · D April 8, 2022

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Corrected June 10, 2022 · Resident Rights

  • Potential for harm · D April 8, 2022

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected June 10, 2022 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D April 8, 2022

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected June 10, 2022 · Resident Assessment and Care Planning

  • Potential for harm · D April 8, 2022

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected June 10, 2022 · Resident Assessment and Care Planning

  • Potential for harm · D April 8, 2022

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected June 10, 2022 · Quality of Life and Care

  • Potential for harm · D April 8, 2022

    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

    Corrected June 10, 2022 · Nursing and Physician Services

  • Potential for harm · E April 8, 2022

    Provide and implement an infection prevention and control program.

    Corrected June 10, 2022 · Infection Control

  • No harm found · B April 8, 2022

    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    Corrected June 10, 2022 · Resident Rights

  • No harm found · B April 8, 2022

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected June 10, 2022 · Resident Rights

  • No harm found · B April 8, 2022

    Ensure each resident receives an accurate assessment.

    Corrected June 10, 2022 · Resident Assessment and Care Planning

  • Potential for harm · D January 22, 2019

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected February 21, 2019 · Resident Rights

  • Potential for harm · E January 22, 2019

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected February 21, 2019 · Nutrition and Dietary

  • Potential for harm · E January 22, 2019

    Dispose of garbage and refuse properly.

    Corrected February 21, 2019 · Nutrition and Dietary

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 075263 · certified since March 1, 1979. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.