Artesia Palms Care Center
11900 E. Artesia Blvd. · Artesia, CA · 90701 · 5628650271
296 certified beds For profit - Limited Liability company Chain: Pacs Group
Why this verdict
- On the federal Special Focus list of the most persistently poor performers.
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $161,051 in fines in the last 24 months.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Special Focus Facility
CMS has designated this facility one of the most persistently poor performers in the country — it is under increased inspection and enforcement.
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
3 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
5 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$161,051 in federal fines in the last 24 months
3 fines — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: not rated Inspections: not rated Staffing: not rated Quality measures: not rated
| Total nurse hours / resident-day | 4.74 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.32 | 0.55–0.75 |
| Weekend hours / resident-day | 4.27 | ≈ weekday level |
| Nursing turnover / year | 38% | median 45% |
| Fines (3-yr window) | 6 · $267,056 |
Inspection citations (78 in the current record)
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Potential for harm · D March 19, 2026 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected April 3, 2026 · Resident Assessment and Care Planning
-
Potential for harm · D December 11, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected December 17, 2025 · Resident Rights
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Potential for harm · D December 11, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected December 17, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 11, 2025
Ensure each resident receives an accurate assessment.
Corrected December 17, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 11, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 17, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 11, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected December 17, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 11, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 17, 2025 · Quality of Life and Care
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Potential for harm · D December 11, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 17, 2025 · Quality of Life and Care
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Potential for harm · D December 11, 2025
Provide care or services that was trauma informed and/or culturally competent.
Corrected December 17, 2025 · Quality of Life and Care
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Potential for harm · E December 11, 2025
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected December 17, 2025 · Nutrition and Dietary
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No harm found · B December 11, 2025
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Corrected December 17, 2025 · Environmental
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Potential for harm · D November 25, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 2, 2025 · Quality of Life and Care
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Actual harm · G November 12, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected December 5, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G June 13, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 9, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E June 13, 2025
Ensure residents have reasonable access to and privacy in their use of communication methods.
Corrected July 9, 2025 · Resident Rights
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Potential for harm · E June 13, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected July 9, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D June 13, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 9, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D June 13, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected July 9, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 13, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected July 13, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 13, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected July 13, 2025 · Quality of Life and Care
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Potential for harm · D June 13, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected July 9, 2025 · Quality of Life and Care
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Potential for harm · D June 13, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected July 9, 2025 · Quality of Life and Care
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Potential for harm · D June 13, 2025
Observe each nurse aide's job performance and give regular training.
Corrected July 9, 2025 · Nursing and Physician Services
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Potential for harm · D June 13, 2025
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected July 9, 2025 · Quality of Life and Care
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Potential for harm · D June 13, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 9, 2025 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| November 12, 2025 | Fine | $50,278 |
| April 25, 2025 | Fine | $46,972 |
| April 25, 2025 | Payment Denial | 19 days |
| December 19, 2024 | Fine | $63,801 |
| December 19, 2024 | Payment Denial | 29 days |
| June 6, 2024 | Fine | $29,211 |
| May 1, 2024 | Fine | $50,947 |
| January 12, 2024 | Fine | $25,847 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 555565 · certified since April 16, 1993. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.