Ark Healthcare & Rehabilitation at Governor's Ho

36 Firetown Rd · Simsbury, CT · 06070 · 8606581018

70 certified beds For profit - Limited Liability company

  • Inspection results have improved across recent cycles.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

Cited under the freedom-from-abuse rule

Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.

Score breakdown

Inspection record 30% of score 61
Serious harm & abuse 20% 94
Staffing 20% 70
Federal penalties 15% 73
Trend 10% 92
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 4 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day3.503.48 min · 4.1 strong
RN hours / resident-day0.660.55–0.75
Weekend hours / resident-day3.26≈ weekday level
Nursing turnover / year41%median 45%
Fines (3-yr window)1 · $16,039

Inspection citations (36 in the current record)

  • Potential for harm · D December 30, 2025

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Corrected February 10, 2026 · Resident Rights

  • Potential for harm · D December 30, 2025

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected February 10, 2026 · Quality of Life and Care

  • Potential for harm · D December 30, 2025 · found via complaint

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected February 10, 2026 · Quality of Life and Care

  • No harm found · B December 30, 2025 · found via complaint

    Ensure each resident receives an accurate assessment.

    Corrected February 10, 2026 · Resident Assessment and Care Planning

  • Potential for harm · D May 5, 2025 · found via complaint

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected June 16, 2025 · Quality of Life and Care

  • Potential for harm · D March 27, 2025 · found via complaint

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected April 30, 2025 · Resident Rights

  • Potential for harm · D March 27, 2025 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected April 30, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D April 23, 2024 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected May 10, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Actual harm · G March 13, 2024 · found via complaint

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected April 26, 2024 · Quality of Life and Care

  • Potential for harm · D March 13, 2024

    Provide routine and 24-hour emergency dental care for each resident.

    Corrected April 26, 2024 · Quality of Life and Care

  • Potential for harm · D March 13, 2024 · found via complaint

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected April 26, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D March 13, 2024 · found via complaint

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected April 26, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D March 13, 2024 · found via complaint

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected April 26, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D March 13, 2024 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected April 26, 2024 · Quality of Life and Care

  • Potential for harm · D March 13, 2024 · found via complaint

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected April 26, 2024 · Quality of Life and Care

  • Potential for harm · E March 13, 2024 · found via complaint

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Corrected April 26, 2024 · Pharmacy Service

  • Potential for harm · E March 13, 2024 · found via complaint

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected April 26, 2024 · Pharmacy Service

  • Potential for harm · F March 13, 2024 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected April 26, 2024 · Infection Control

  • Potential for harm · D March 13, 2024 · found via complaint

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Corrected April 26, 2024 · Infection Control

  • Potential for harm · D March 13, 2024 · found via complaint

    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Corrected April 26, 2024 · Infection Control

  • Potential for harm · D March 13, 2024 · found via complaint

    Develop, implement, and/or maintain an effective training program for all new and existing staff members.

    Corrected April 26, 2024 · Administration

  • Potential for harm · D March 13, 2024 · found via complaint

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Corrected April 26, 2024 · Nursing and Physician Services

  • Potential for harm · D March 13, 2024 · found via complaint

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Corrected April 26, 2024 · Resident Rights

  • No harm found · C March 13, 2024 · found via complaint

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Corrected April 26, 2024 · Resident Rights

  • No harm found · C March 13, 2024 · found via complaint

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Corrected April 26, 2024 · Resident Rights

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
March 13, 2024Fine$16,039

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 075338 · certified since July 25, 1990. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.