Arden Care Center
850 Mix Ave · Hamden, CT · 06514 · 2032813500
271 certified beds For profit - Limited Liability company Chain: Highbridge Healthcare
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Special Focus Facility candidate
CMS lists this facility as a candidate for its Special Focus program for persistently poor inspection performance.
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
3 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Cited under the freedom-from-abuse rule
Cited 7 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.33 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.31 | 0.55–0.75 |
| Weekend hours / resident-day | 3.11 | ≈ weekday level |
| Nursing turnover / year | 37% | median 45% |
| Fines (3-yr window) | 3 · $101,228 |
Inspection citations (94 in the current record)
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Potential for harm · D April 15, 2026 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected May 7, 2026 · Resident Rights
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Potential for harm · D April 15, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected May 7, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 15, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 7, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 15, 2026 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 7, 2026 · Resident Assessment and Care Planning
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Potential for harm · D April 15, 2026 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected May 7, 2026 · Resident Assessment and Care Planning
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Potential for harm · E April 15, 2026 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected May 7, 2026 · Pharmacy Service
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Potential for harm · D April 15, 2026 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected May 7, 2026 · Resident Assessment and Care Planning
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Potential for harm · D March 9, 2026 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected April 1, 2026 · Resident Rights
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Potential for harm · D March 9, 2026 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 1, 2026 · Resident Assessment and Care Planning
-
Potential for harm · E March 9, 2026 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected April 1, 2026 · Resident Assessment and Care Planning
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Potential for harm · D March 9, 2026 · found via complaint
Provide appropriate foot care.
Corrected April 1, 2026 · Quality of Life and Care
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Potential for harm · D February 17, 2026 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 26, 2026 · Resident Assessment and Care Planning
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Potential for harm · D February 17, 2026 · found via complaint
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected March 26, 2026 · Quality of Life and Care
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Potential for harm · D January 21, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected February 19, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 21, 2026 · found via complaint
Respond appropriately to all alleged violations.
Corrected February 19, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 21, 2026 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected February 19, 2026 · Resident Assessment and Care Planning
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Potential for harm · E January 21, 2026 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected February 19, 2026 · Pharmacy Service
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Potential for harm · D January 21, 2026 · found via complaint
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Corrected February 19, 2026 · Administration
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Potential for harm · D December 18, 2025 · found via complaint
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected February 15, 2026 · Resident Rights
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Potential for harm · D December 18, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected February 15, 2026 · Pharmacy Service
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Potential for harm · D December 18, 2025 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected February 15, 2026 · Pharmacy Service
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Potential for harm · D December 1, 2025 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected February 12, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 1, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected February 12, 2026 · Resident Assessment and Care Planning
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Potential for harm · D December 1, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected February 12, 2026 · Pharmacy Service
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Potential for harm · D September 29, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 13, 2025 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 28, 2024 | Fine | $15,642 |
| October 19, 2023 | Fine | $72,189 |
| July 25, 2023 | Fine | $13,397 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 075228 · certified since August 1, 1973. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.