Arc at El Paso
555 East Clay · El Paso, IL · 61738 · 3095276240
65 certified beds For profit - Limited Liability company Chain: Arcadia Care
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Total nurse staffing below 3.0 hours per resident-day
2.91 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 2.91 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.55 | 0.55–0.75 |
| Weekend hours / resident-day | 2.67 | ≈ weekday level |
| Nursing turnover / year | 42% | median 45% |
| Fines (3-yr window) | 1 · $8,994 |
Inspection citations (27 in the current record)
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Potential for harm · D September 5, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected September 8, 2025 · Resident Rights
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Potential for harm · D September 5, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 8, 2025 · Quality of Life and Care
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Potential for harm · D September 5, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 8, 2025 · Quality of Life and Care
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Potential for harm · D August 19, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected August 22, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 9, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 11, 2025 · Quality of Life and Care
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Potential for harm · D March 26, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected March 27, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 26, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 27, 2025 · Quality of Life and Care
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Potential for harm · E March 26, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected March 27, 2025 · Quality of Life and Care
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Potential for harm · F March 26, 2025
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected March 27, 2025 · Nursing and Physician Services
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Potential for harm · F March 26, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 27, 2025 · Nutrition and Dietary
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Potential for harm · E March 26, 2025
Provide and implement an infection prevention and control program.
Corrected March 27, 2025 · Infection Control
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Potential for harm · F March 26, 2025
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected March 27, 2025 · Infection Control
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Potential for harm · F March 26, 2025
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected March 27, 2025 · Nursing and Physician Services
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No harm found · C March 26, 2025
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Corrected March 27, 2025 · Administration
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Potential for harm · D January 13, 2025 · found via complaint
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected January 27, 2025 · Quality of Life and Care
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Potential for harm · F January 13, 2025 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected January 27, 2025 · Nursing and Physician Services
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Potential for harm · F November 8, 2024 · found via complaint
Post nurse staffing information every day.
Corrected November 22, 2024 · Nursing and Physician Services
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Potential for harm · F November 8, 2024 · found via complaint
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Corrected November 22, 2024 · Administration
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Potential for harm · E September 16, 2024 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected September 26, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E September 16, 2024 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected September 16, 2024 · Pharmacy Service
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Potential for harm · D July 28, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected August 13, 2024 · Resident Rights
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Immediate jeopardy · J July 10, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 10, 2024 · Quality of Life and Care
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Potential for harm · D April 11, 2024
Implement a program that monitors antibiotic use.
Corrected April 22, 2024 · Infection Control
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Potential for harm · E October 18, 2023 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected October 25, 2023 · Nursing and Physician Services
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Potential for harm · D March 3, 2023
Ensure medication error rates are not 5 percent or greater.
Corrected April 7, 2023 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| July 10, 2024 | Fine | $8,994 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 145319 · certified since August 1, 1976. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.