Arbors at Delaware
2270 Warrensburg Road · Delaware, OH · 43015 · 7403699614
99 certified beds For profit - Corporation Chain: Arbors at Ohio
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
67% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.13 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.64 | 0.55–0.75 |
| Weekend hours / resident-day | 2.67 | ≈ weekday level |
| Nursing turnover / year | 67% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (62 in the current record)
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Potential for harm · D February 2, 2026
Keep residents' personal and medical records private and confidential.
Corrected March 24, 2026 · Resident Rights
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Potential for harm · D February 2, 2026
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected March 24, 2026 · Resident Assessment and Care Planning
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Potential for harm · D February 2, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 24, 2026 · Quality of Life and Care
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Potential for harm · E February 2, 2026
Provide activities to meet all resident's needs.
Corrected March 24, 2026 · Quality of Life and Care
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Potential for harm · E February 2, 2026
Ensure the activities program is directed by a qualified professional.
Corrected March 24, 2026 · Quality of Life and Care
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Potential for harm · D February 2, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 24, 2026 · Quality of Life and Care
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Potential for harm · D February 2, 2026
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected March 24, 2026 · Quality of Life and Care
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Potential for harm · D February 2, 2026
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected March 24, 2026 · Quality of Life and Care
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Potential for harm · D February 2, 2026
Provide enough food/fluids to maintain a resident's health.
Corrected March 24, 2026 · Quality of Life and Care
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Potential for harm · E February 2, 2026
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected March 24, 2026 · Nutrition and Dietary
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Potential for harm · D February 2, 2026
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Corrected March 24, 2026 · Administration
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Potential for harm · E February 2, 2026 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected March 24, 2026 · Resident Rights
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Potential for harm · D February 2, 2026 · found via complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected March 24, 2026 · Resident Rights
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Potential for harm · D February 2, 2026 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 24, 2026 · Resident Assessment and Care Planning
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Potential for harm · D February 2, 2026 · found via complaint
Provide care or services that was trauma informed and/or culturally competent.
Corrected March 24, 2026 · Quality of Life and Care
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Potential for harm · F February 2, 2026 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 24, 2026 · Nutrition and Dietary
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Potential for harm · D February 2, 2026 · found via complaint
Provide and implement an infection prevention and control program.
Corrected March 24, 2026 · Infection Control
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Potential for harm · D November 26, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected December 16, 2025 · Resident Rights
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Potential for harm · D November 26, 2025 · found via complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected December 16, 2025 · Resident Rights
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Potential for harm · D November 26, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 16, 2025 · Quality of Life and Care
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Potential for harm · E November 26, 2025 · found via complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected December 16, 2025 · Environmental
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Actual harm · G November 6, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected November 19, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 12, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected October 7, 2024 · Resident Rights
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Potential for harm · D August 22, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected October 7, 2024 · Resident Rights
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Potential for harm · D August 22, 2024 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected October 7, 2024 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| June 26, 2024 | Payment Denial | 11 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 365408 · certified since February 21, 1979. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.