Arbor Springs of West Des Moines L L C
7951 E P True Parkway · West Des Moines, IA · 50266 · 5152231135
56 certified beds For profit - Limited Liability company
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 5.84 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.40 | 0.55–0.75 |
| Weekend hours / resident-day | 5.51 | ≈ weekday level |
| Nursing turnover / year | 41% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (17 in the current record)
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Potential for harm · D February 9, 2026 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected March 6, 2026 · Resident Assessment and Care Planning
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Potential for harm · D February 9, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 6, 2026 · Quality of Life and Care
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Potential for harm · D May 29, 2025
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected June 18, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 29, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 25, 2025 · Quality of Life and Care
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Potential for harm · D May 29, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 25, 2025 · Quality of Life and Care
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Potential for harm · D May 29, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected June 25, 2025 · Pharmacy Service
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Potential for harm · D May 29, 2025
Provide and implement an infection prevention and control program.
Corrected June 25, 2025 · Infection Control
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Potential for harm · D May 29, 2025 · found via complaint
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected June 25, 2025 · Nutrition and Dietary
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Actual harm · G March 12, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 25, 2025 · Quality of Life and Care
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Potential for harm · D November 25, 2024 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected December 3, 2024 · Resident Assessment and Care Planning
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Potential for harm · D June 6, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected June 29, 2024 · Resident Rights
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Potential for harm · D June 6, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 29, 2024 · Quality of Life and Care
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Potential for harm · D June 6, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected June 29, 2024 · Quality of Life and Care
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Potential for harm · F June 6, 2024
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected June 29, 2024 · Nursing and Physician Services
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Actual harm · G March 9, 2023
Provide enough food/fluids to maintain a resident's health.
Corrected March 31, 2023 · Quality of Life and Care
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Potential for harm · D March 9, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected March 31, 2023 · Quality of Life and Care
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No harm found · B March 9, 2023
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected March 31, 2023 · Resident Rights
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 165548 · certified since January 1, 2005. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.