Apple Rehab West Haven
308 Savin Avenue · West Haven, CT · 06516 · 2039326411
90 certified beds For profit - Corporation Chain: Apple Rehab
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results are getting worse cycle over cycle, not better.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Special Focus Facility candidate
CMS lists this facility as a candidate for its Special Focus program for persistently poor inspection performance.
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.51 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.44 | 0.55–0.75 |
| Weekend hours / resident-day | 3.11 | ≈ weekday level |
| Nursing turnover / year | 28% | median 45% |
| Fines (3-yr window) | 1 · $26,685 |
Inspection citations (68 in the current record)
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Potential for harm · D April 28, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Deficient, Provider has no plan of correction · Quality of Life and Care
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Potential for harm · E April 28, 2026 · found via complaint
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Deficient, Provider has no plan of correction · Nursing and Physician Services
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Potential for harm · D November 17, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 5, 2025 · Quality of Life and Care
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Potential for harm · D September 17, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected November 28, 2025 · Resident Rights
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Potential for harm · D September 17, 2025 · found via complaint
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
Corrected November 28, 2025 · Administration
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Potential for harm · D September 17, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected November 28, 2025 · Resident Assessment and Care Planning
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Immediate jeopardy · L August 20, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 26, 2025 · Quality of Life and Care
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Potential for harm · D August 20, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected September 26, 2025 · Resident Rights
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Potential for harm · D August 20, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected September 26, 2025 · Resident Assessment and Care Planning
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Potential for harm · D August 20, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected September 26, 2025 · Resident Assessment and Care Planning
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Potential for harm · D August 20, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected September 26, 2025 · Quality of Life and Care
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Potential for harm · E August 20, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 26, 2025 · Quality of Life and Care
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Potential for harm · D August 20, 2025
Assist a resident in gaining access to vision and hearing services.
Corrected September 26, 2025 · Quality of Life and Care
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Potential for harm · D August 20, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected September 26, 2025 · Quality of Life and Care
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Potential for harm · D August 20, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected September 26, 2025 · Pharmacy Service
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Potential for harm · D August 20, 2025
Ensure that residents are free from significant medication errors.
Corrected September 26, 2025 · Pharmacy Service
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Potential for harm · D August 20, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected September 26, 2025 · Pharmacy Service
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Potential for harm · E August 20, 2025
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected September 26, 2025 · Nutrition and Dietary
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Potential for harm · E August 20, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 26, 2025 · Nutrition and Dietary
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Potential for harm · D August 20, 2025
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected September 26, 2025 · Administration
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Potential for harm · D August 20, 2025
Provide and implement an infection prevention and control program.
Corrected September 26, 2025 · Infection Control
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Potential for harm · D August 20, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected September 26, 2025 · Infection Control
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Potential for harm · E August 20, 2025 · found via complaint
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Corrected September 26, 2025 · Freedom from Abuse, Neglect, and Exploitation
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No harm found · B August 20, 2025
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected September 26, 2025 · Nursing and Physician Services
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Potential for harm · D April 1, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected May 12, 2025 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 20, 2025 | Fine | $26,685 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 075403 · certified since February 15, 1994. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.