Alliance Health at Coleman

112 West Main Street · Northborough, MA · 01532 · 5083519355

45 certified beds Non profit - Corporation Chain: Alliance Health & Human Services

  • No federal fines or payment denials in CMS’s 3-year window.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 72
Serious harm & abuse 20% 100
Staffing 20% 67
Federal penalties 15% 100
Trend 10% 60
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.583.48 min · 4.1 strong
RN hours / resident-day0.700.55–0.75
Weekend hours / resident-day3.03≈ weekday level
Nursing turnover / year53%median 45%
Fines (3-yr window)none

Inspection citations (12 in the current record)

  • Potential for harm · D September 9, 2025

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Corrected October 16, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D September 9, 2025

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected October 16, 2025 · Quality of Life and Care

  • Potential for harm · E September 9, 2025

    Assist a resident in gaining access to vision and hearing services.

    Corrected October 16, 2025 · Quality of Life and Care

  • Potential for harm · D September 9, 2025

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected October 16, 2025 · Quality of Life and Care

  • Potential for harm · E September 9, 2025

    Provide care or services that was trauma informed and/or culturally competent.

    Corrected October 16, 2025 · Quality of Life and Care

  • No harm found · B September 9, 2025

    Post nurse staffing information every day.

    Corrected October 16, 2025 · Nursing and Physician Services

  • Potential for harm · D April 19, 2023

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Corrected May 25, 2023 · Resident Rights

  • Potential for harm · D April 19, 2023

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected May 25, 2023 · Quality of Life and Care

  • Potential for harm · D April 19, 2023

    Provide safe, appropriate pain management for a resident who requires such services.

    Corrected May 25, 2023 · Quality of Life and Care

  • Potential for harm · D April 19, 2023

    Ensure medication error rates are not 5 percent or greater.

    Corrected May 25, 2023 · Pharmacy Service

  • Potential for harm · D April 19, 2023

    Ensure that residents are free from significant medication errors.

    Corrected May 25, 2023 · Pharmacy Service

  • Potential for harm · E April 19, 2023

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected May 25, 2023 · Pharmacy Service

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225403 · certified since July 1, 1990. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.