Aaron Manor Nursing & Rehabilitation
3 South Wig Hill Rd · Chester, CT · 06412 · 8605265316
60 certified beds For profit - Corporation Chain: Ryders Health Management
Why this verdict
- 3 citations involved actual harm to residents.
- Staffing hours comfortably above national benchmarks.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
2 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 5 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.87 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.02 | 0.55–0.75 |
| Weekend hours / resident-day | 3.48 | ≈ weekday level |
| Nursing turnover / year | 29% | median 45% |
| Fines (3-yr window) | 2 · $20,872 |
Inspection citations (34 in the current record)
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Potential for harm · D March 11, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 21, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 11, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected April 21, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 11, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected April 21, 2025 · Resident Assessment and Care Planning
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Actual harm · G November 12, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected December 23, 2024 · Quality of Life and Care
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Actual harm · G November 12, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 23, 2024 · Quality of Life and Care
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Potential for harm · D November 12, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected December 23, 2024 · Resident Rights
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Potential for harm · D November 12, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected December 23, 2024 · Resident Assessment and Care Planning
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Potential for harm · D November 12, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 23, 2024 · Quality of Life and Care
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Potential for harm · D November 12, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected December 23, 2024 · Quality of Life and Care
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Potential for harm · D November 12, 2024
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected December 23, 2024 · Quality of Life and Care
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Potential for harm · E November 12, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected December 23, 2024 · Pharmacy Service
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Potential for harm · E November 12, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 23, 2024 · Nutrition and Dietary
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Potential for harm · D November 12, 2024
Provide and implement an infection prevention and control program.
Corrected December 23, 2024 · Infection Control
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No harm found · C November 12, 2024
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected December 23, 2024 · Resident Rights
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No harm found · B November 12, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected December 23, 2024 · Resident Rights
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Actual harm · G February 26, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 8, 2024 · Quality of Life and Care
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Potential for harm · E February 26, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 8, 2024 · Quality of Life and Care
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Potential for harm · D January 18, 2023
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected March 1, 2023 · Resident Rights
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Potential for harm · D January 18, 2023
Reasonably accommodate the needs and preferences of each resident.
Corrected March 1, 2023 · Resident Rights
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Potential for harm · D January 18, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected March 1, 2023 · Resident Rights
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Potential for harm · D January 18, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected March 1, 2023 · Resident Assessment and Care Planning
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Potential for harm · D January 18, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 1, 2023 · Quality of Life and Care
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Potential for harm · D January 18, 2023
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Corrected March 1, 2023 · Nursing and Physician Services
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Potential for harm · D January 18, 2023
Observe each nurse aide's job performance and give regular training.
Corrected March 1, 2023 · Nursing and Physician Services
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Potential for harm · D January 18, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected March 1, 2023 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| November 12, 2024 | Fine | $12,854 |
| February 26, 2024 | Fine | $8,018 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 075410 · certified since November 6, 1995. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.